Issabel Support

Quick Troubleshooting and Consultancy
What’s your current circumstance?

We offer you a manufacturer support plan structure based on annual subscriptions that will allow you to keep your appliances secure, up and running.

Issabel Support Subscriptions
Details Basic Pro Premium
Servers 1 1 1
Support Hours 10 20 30
Phone Support
Chat Support
Email Support
Remote Solutions
Attention Schedule 8x5 8x5 24x7
Initial Response (SLA**) 4 hours 4 hours 3 hours*
Appliance Monitoring
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Basic Subscription
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Pro Subscription
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Premium Subscription

* The 8x5 schedule maximum initial response time. In 24x7 schedule the initial response time is 4 hours.
** SLA: Service Level Agreement

About Us

Open Source and Unified Communications partners created a new platform to provide the community with continuity, peace of mind and support needed to continue with their PBX and operation developments.