Discover exactly what you can test, what you can’t, and how to get the most out of Issabel’s official testing environment.
The Issabel Contact Center DEMO exists for a reason: to let you try out the core of our contact center solution, risk-free and with no commitments. Whether you’re an integrator, a curious techie, a reseller, or you just want to see if this is for you, this demo is your first real (and unfiltered) look at the platform.
It’s not a video, it’s not a PowerPoint presentation, and it’s not a “guided demo” that only shows you the pretty parts. It’s a real environment, installed in your own test environment, limited in agents and features, allowing anyone to evaluate the core of the Issabel Contact Center under lab conditions.
Perfect for those who want to get their hands dirty, test flows, connect channels, and truly experiment before making a decision.
Here’s what’s enabled:
Here’s what nobody mentions in the brochure:
| Feature | DEMO | Full Version |
| Active agents | 2 | Unlimited (licensed) |
| Automatic dialer | No | Yes (with license) |
| Advanced reports (Asternic) | 20-day trial | Yes |
| Scripter (scripts/forms) | 20-day trial | Yes |
| Extra digital channels | Telegram | WhatsApp, SMS, Webchat, etc. |
| Real omnichannel | Limited | Complete (all channels) |
| API / Automation | No | Yes |
| Advanced categorization | No | Yes |
| Agent Console (widget) | No | Yes |
| Group/advanced extension mgmt | No | Yes |
Can I integrate WhatsApp in the demo?
No, only Telegram is enabled in the demo. WhatsApp and other digital channels require an active license and full environment configuration.
Can I test the automatic dialer (progressive/preview) in the demo?
No, the dialer is only enabled for licensed customers. There is no trial for the dialer in the demo.
Can I see advanced campaign notifications (Agent Console)?
No, the Agent Console widget is not enabled in the demo. You will only see the basic call notification.
Is there a contact limit in the address book?
There is no practical limit for testing, but in demo environments, it’s recommended to keep it simple to avoid saturation.
Can I experiment with AI chatbots in the demo?
Yes, you can use the Chat Broker to test basic integrations with Claude, ChatGPT, or Groq.
Is the demo suitable for real agent training?
It’s suitable for testing and basic training, but not for real operations or large team training.
It’s not about being stingy with technology, it’s about keeping your experience smooth, safe, and risk-free. Letting everything run wild would be like handing the keys of a Ferrari to someone who’s never driven an automatic: possible disaster.
The demo is your “test drive” on a controlled track. If you want the full circuit, we’re ready to guide you.
Easy:
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Remember: Issabel Contact Center is built to grow with you. The demo is just the first step. If you’re thinking long-term and want a platform that evolves, integrates, and saves you headaches, take the leap and see everything Issabel can do for your operation.
Ready to stop testing and start transforming your contact center?
“I am honored to recognize Issabel, LLC with a 2023 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani, CEO, TMC.
Issabel® is developed and managed by Issabel® LLC. company formed by a group of professionals from different countries.
Our team is a leader in open source innovation with implementations and success stories in different continents. Our experience in developing these technologies has allowed us to develop, maintain and improve unified communications platforms.
