Buy Support

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Quick Troubleshooting and Consultancy
What’s your current circumstance?

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We offer you a manufacturer support plan structure based on annual subscriptions that will allow you to keep your appliances secure, up and running.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row admin_label=”row” _builder_version=”3.0.50″][et_pb_column type=”4_4″][et_pb_code _builder_version=”3.0.84″]<table id=”subscriptions” data-tablesaw-mode=”stack” style=”max-width:98%; overflow:auto;” class=”subscriptions tablesaw tablesaw-stack”><!– [et_pb_line_break_holder] –> <thead><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <th colspan=”4″ class=”text-center” style=”background-color:#443B63;color:#EEE;text-align:center;”>Issabel Support Subscriptions</th><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr style=”background-color: #BBB;”><!– [et_pb_line_break_holder] –> <th>Details</th><!– [et_pb_line_break_holder] –> <th>Basic</th><!– [et_pb_line_break_holder] –> <th>Pro</th><!– [et_pb_line_break_holder] –> <th>Premium</th><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> </thead><!– [et_pb_line_break_holder] –> <tbody><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Servers</td><!– [et_pb_line_break_holder] –> <td>1</td><!– [et_pb_line_break_holder] –> <td>1</td><!– [et_pb_line_break_holder] –> <td>1</td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Support Hours</td><!– [et_pb_line_break_holder] –> <td>10</td><!– [et_pb_line_break_holder] –> <td>20</td><!– [et_pb_line_break_holder] –> <td>30</td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Phone Support</td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Chat Support</td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Email Support</td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Remote Solutions</td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Attention Schedule</td><!– [et_pb_line_break_holder] –> <td>8×5</td><!– [et_pb_line_break_holder] –> <td>8×5</td><!– [et_pb_line_break_holder] –> <td>24×7</td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Initial Response (<acronym title=”Service Level Agreement”>SLA</acronym>**)</td><!– [et_pb_line_break_holder] –> <td>4 hours</td><!– [et_pb_line_break_holder] –> <td>4 hours</td><!– [et_pb_line_break_holder] –> <td>3 hours*</td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr><!– [et_pb_line_break_holder] –> <td>Appliance Monitoring</td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> <td></td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> <tr class=”subscription-preorder”><!– [et_pb_line_break_holder] –> <td> </td><!– [et_pb_line_break_holder] –> <td><a id=”polizastandard” href=”mailto:sales@issabel.com?Subject=Support%20Basic%20Subscription” data-text=”Basic” class=”button”>Start Order Basic Subscription </a></td><!– [et_pb_line_break_holder] –> <td><a id=”polizaavanzada” href=”mailto:sales@issabel.com?Subject=Support%20Pro%20Subscription”” data-text=”Pro” class=”button”>Start Order Pro Subscription</a></td><!– [et_pb_line_break_holder] –> <td><a id=”polizasuprema” href=”mailto:sales@issabel.com?Subject=Support%20Premium%20Subscription”” data-text=”Premium” class=”button”>Start Order Premium Subscription</a></td><!– [et_pb_line_break_holder] –> </tr><!– [et_pb_line_break_holder] –> </tbody><!– [et_pb_line_break_holder] –> </table><!– [et_pb_line_break_holder] –> * The 8×5 schedule maximum initial response time. In 24×7 schedule the initial response time is 4 hours.<!– [et_pb_line_break_holder] –> ** SLA: Service Level Agreement<!– [et_pb_line_break_holder] –> [/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Button” background_color=”#222″ use_custom_gutter=”on” gutter_width=”2″ parallax_1=”off” parallax_2=”off” parallax_3=”off” parallax_method_1=”off” parallax_method_2=”off” _builder_version=”3.0.85″ custom_padding=”45px||50px|” custom_padding_tablet=”50px||50px|” global_module=”28492″][et_pb_row global_parent=”28492″ use_custom_gutter=”on” gutter_width=”1″ column_padding_mobile=”on” parallax_method_1=”off” parallax_method_2=”off” parallax_method_3=”off” parallax_method_4=”off” _builder_version=”3.0.85″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|0px|0px|0px” custom_margin=”|||”][et_pb_column type=”1_4″][et_pb_image global_parent=”28492″ src=”http://www.issabel.com/wp-content/uploads/2017/06/issabel-vertical-logo-white.png” _builder_version=”3.0.85″ max_width=”38%” always_center_on_mobile=”off” /][/et_pb_column][et_pb_column type=”3_4″][et_pb_text global_parent=”28492″ background_layout=”dark” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]

About Us

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Open Source and Unified Communications partners created a new platform to provide the community with continuity, peace of mind and support needed to continue with their PBX and operation developments.

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